Last update: January 2016

[Metab-L]

Frequently asked questions = FAQ.


Legal Disclaimer: Please see the starting page and this part of the members-index-page!

Question: I tried to subscribe to Metab-L and received a note that my application was rejected (!) together with the message "please send some info on your professional background to cjrenner@well.com". Am I not welcome to Metab-L?
Answer: Metab-L welcomes professionals in the field of Inborn Errors of Metabolism and appreciates their participation. For several reasons (e.g. data security) we try to make sure, though, that only IEM professionals get access to Metab-L. At the moment unfortunately we cannot open Metab-L to patients, their families, journalists and others. We hope this policy is understandable and acceptable. If you would like to join Metab-L please send some info on your professional background to cjrenner@well.com.
The term "rejection" or "reject" is a bit unfortunate - it is embedded in the mailing list software and cannot be changed at the moment, though. Usually a "rejection" just means that you are being asked to give some information on your professional background. Please do not be offended.

Question:  My posting to Metab-L was rejected because it was not sent by a list member. But I am a listmember!!!
Answer: Most probably your posting was sent from an email address that is NOT subscribed to Metab-L, e.g. because your provider changed something about your email address.
The Metab-L software is very careful and accepts postings only from exactly those email addresses it finds in the subscriptions databse. E.g. cjrenner@mail.well.com is NOT the same as cjrenner@well.com to the software, although to us humans there should not be a difference. This is really a security feature of the mailing list software, not a weakness or bug - otherwise Metab-l would be flooded by SPAMs and error messages and vacation informations and the like. Please inform cjrenner@well.com and your subscription email address will be updated.

Question: My posting to Metab-L was classified as SPAM by the Metab-L spamfilter. How can that be?
Answer: Spamfilters are a nuisance we unfortunately cannot do without. In order for your posting not to be mistaken for SPAM please
- do configure your email software to give your realname in the From:-line of the email "header". (Something like "From: Christian Renner (cjrenner@well.com)" and NOT just "From: cjrenner@well.com")
- please try and configure your email software so that your emails are NOT in HTML and do not include HTML attachments  - emails to Metab-L (all emails anyway?) should be text-only!
If this (alone) does not work for you and your postings, please let me know - and please accept my apologies for the nuisance.

Question: Can I have two email addresses subscribed to Metab-L (for posting) and receive mail only to one of these?
Answer: No problem. Tell cjrenner@well.com and you can have as many email adresses subscribed as you need. A "Disbable Mail Delivery" option on your personal options page lets you choose which emails will get mail and which not.

Question: What and where is my personal options page?
Answer:
1.point your www-browser to https://www.franken.de/lists/info/metab-l
2.enter your email address (the very one you are subscribed to Metab-l with) and password at the top of the page (right side) OR
3.click on "first login / lost password" at the top of the page if you do not have a password yet or any longer and once you received your password do 1. and 2. again. This is how you get your password for the Archive, as well!
4.go to the "Subscriber Options" button on the left of the page (about half the page down)
5.Subscriber Options let you  edit your Name, Receiving Mode (e.g. standard single mails or several postings together in a so-called digest), Visibility in Subscriber List (your email for other list members (only!) to see) etc. Check it out!
  It also lets you disable mail delivery for some time (e.g. for a vacation if your message box is not unlimited)

Question: How can I interrupt Metab-L emails to me while on a vacation?
Answer: Please also see directly above! :-)
You may want to further configure your Metab-L account, e.g. change your password or have it sent to you when you forgot it or have not received one yet. This is especially important when you want to access the Metab-L WWW-archives (see above).  The Subscriber Options are the right place for other modifications, as well, e.g. when you want to temporarily set your account to "no-mail" when you go on vacation (see below). Please check out this URL, will you?

Question: How can I recover my password for the Metab-L archives?
Answer: DITO. Please see directly above.

Question: How can I look up older Metab-L postings?   OR  How can I access the Metab-L archives?
Answer: Either you go to the Metab-L archive via the link on the members` page or point your brwoser directly to https://www.franken.de/lists/arc/metab-l
As "Adress" please give the email address you are subscribed to Metab-L with and enter your password (see below). Should work :)

Question: Where can I get a password for the Metab-L archives?
Answer: This works via the Subscriber Options page (compare above)
1.point your www-browser to https://www.franken.de/lists/info/metab-l
2.enter your email address (the very one you are subscribed to Metab-l with) and password at the top of the page (right side) OR
3.click on "first login / lost password" at the top of the page if you do not have a password yet or any longer and once you received your password do 1. and 2. again. This is how you get your password for the Archive, as well!
4.go to the "Subscriber Options" button on the left of the page (about half the page down)
5.Subscriber Options let you  edit your Name, Receiving Mode (e.g. standard single mails or several postings together in a so-called digest), Visibility in Subscriber List (your email for other list members (only!) to see) etc. Check it out!

Question: How can I see which email address I am subscribed to Metab-L with?
Answer: Due to data security considerations an anonymous search of the subscriber database is no longer possible. If you do not remember the exact address you are subscribed to Metab-L with, please email cjrenner@well.com

Question: Can I change my email address myself or how is this done?
Answer: Unfortunately you cannot resubscribe with a new email address on yourself. Allowing this would mean that we could no longer control who subscribes to Metab-L. Please just email me at cjrenner@well.com.

Question: How can I reach the list administrator?
Answer: Email to cjrenner@well.com

Question: ...and how do I post to the list?
Answer: Please email your posting to metab-l@franken.de (note: listname is Metab-L(!) not Metab-1(one))

Question: I HATE READING FAQs or manuals - canīt anybody just tell me in person what I want to know?
Answer: Oh, ok, please send an email to cjrenner@well.com :-)

Question: Can the listadmin (= Christian Renner)  be reached by Instant Messaging?
Answer: At times. You may try Skype (cnrenner), AIM (ChRenner), MSN (cjrenner@well.com), GoogleTalk/Jabber (Marchal) and almost all IRC servers (Marchal or _Marchal or Marchal_ or _Marchal_) - if I am online I am usually on all of these.

Question: How do I unsubscribe from the Metab-L mailing list?
Answer: We would be sorry for you to leave the Metab-L community permanently (and you are always welcome to rejoin!), but this is the link you need: https://www.franken.de/lists/sigrequest/metab-l.

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Metab-L is kindly supported by Nutricia Metabolics, Nutricia GmbH , Germany.


Đ 1995-2016 Christian Renner (cjrenner@well.com)